Returns/Refunds Policy

HOW DO I RETURN OR EXCHANGE A SHIRT I PURCHASED?

MoodyTees™ gladly accepts returns and exchanges of unworn and unwashed items within 30 days of receipt of your order. You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged and we will refund you. This excludes custom printed shoes. You will only be allowed to switch them out for the correct size needed in the same style shoe. Thank you!

*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product(s) at your own expense.

Please send your unworn and unwashed items to us at:

MoodyTees
265 CapDeVilla
Lolo, Montana 59847
USA

Include a note (or, ideally, write on the packing slip and include that) with the following information:

1. The order number, or the name and email address of the purchaser.
2. The item(s) and size(s) you want in exchange. If you're exchanging for apparel, remember to include if you would like a men's or women's style. Available sizes include:
             -Mens T-Shirt: XS through 3XL
             -Womens T-Shirt: XS through 3XL
             -Mens Tank Top: XS through 2XL
             -Womens Tank Top: XS through 2XL
             -Mens (Unisex) Long Sleeve: S through 2XL
             -Womens Scoop Neck Long Sleeve: S through 3XL
   Note: 2XL and 3XL shirts cost $1 extra. Items are considered a direct exchange (shirt for shirt), regardless of how much you paid or the current list price. However, additional charges may apply if you are exchanging for a different product and/or a 2XL or 3XL.
3. The address you would like your new shirts shipped to.
4. Lastly, if the shirt was a gift, and you do not want the original purchaser notified of the exchange, write “no email” on the packing slip and we will make sure they do not get any email notifications concerning the exchange.

Please Note:
-Customer pays return shipping on exchanges. We recommend using the US Postal Service, but you can ship it via any major carrier.
-We do not charge a restocking fee.
-If you have any questions about the exchange process, please email us at [email protected].

HOW DO I GET A REFUND FOR A SHIRT I PURCHASED?

MoodyTees™ gladly accepts returns of unworn, unwashed, and undamaged items for a full refund, less shipping charges, within 30 days of receipt of your order. You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged and we will refund you.

*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product(s) at your own expense.

Please send your unworn, unwashed, and undamaged items to us at:

MoodyTees
265 CapDeVilla
Lolo, Montana 59847
USA

Include a note with the following information:

1. The order/invoice number and/or the name and email address of the purchaser.
2. Please list the item(s) you are returning, and write “return for refund.”

Please Note:
-Refunds will be made through the original method of payment. This means it will go back onto the credit card or into the PayPal account that placed the order. We cannot send cash refunds.
-Customer pays return shipping on returns. We recommend using the US Postal Service, but you can ship it via any major carrier.
-We do not charge a restocking fee.

If you have any questions about the return process, email us at [email protected].

I WAS SENT THE WRONG ITEM / I WAS SENT A DEFECTIVE ITEM.

Quality and customer satisfaction are our highest priorities.

If we ship you the incorrect item or you receive an item with a manufacturing defect, please contact us at [email protected] with your order number and the specifics on what the problem is. We will work with you to fix the issue as quickly as possible. This is typically done at no cost to the customer, since it is our mistake!